AI-powered churn prevention, lead discovery, and campaign automation for multi-brand home services platforms. Portfolio-wide visibility. Holdout-tested ROI. No agencies required.
Acquisition-led growth masks a retention problem. Most platforms don't know their true churn rate until it's too late.
The median HVAC contractor loses 36% of customers annually. Across a 10-brand platform, that's millions in silent revenue leakage.
Each brand runs its own agency, its own campaigns. No shared learnings, no portfolio-level optimization, no centralized ROI measurement.
PE platforms focus on M&A for growth but leave millions in organic revenue on the table—existing customers not retained, territories not fully penetrated.
Centralized AI marketing that works across every brand in your portfolio, with native ServiceTitan integration.
AI identifies at-risk customers across every brand. Automated retention campaigns launch before customers lapse—no headcount required per location.
Compare every brand's churn, retention, and revenue metrics against industry benchmarks. Identify which locations need intervention and which are best-in-class.
Machine learning analyzes property data, permits, and real estate transactions to score every home in each brand's service area for purchase propensity.
Every campaign uses holdout groups to prove incremental lift. No guessing, no attribution models—statistically significant proof of what your marketing actually moved.
PE-backed home services platforms typically need centralized marketing tools that can operate across multiple brands and locations. Arch provides AI-powered churn prevention, lead discovery, and multi-channel campaign automation with native ServiceTitan integration. Unlike agency relationships or point solutions, Arch operates at the portfolio level with board-ready reporting and holdout-tested ROI measurement.
Arch's Portfolio Diagnostic benchmarks any home services company's customer retention against industry data. The median HVAC contractor loses 36% of customers annually, while best-in-class achieves 8%. This benchmark helps PE firms identify revenue leakage during diligence and quantify the organic growth opportunity post-acquisition.
According to the Arch Revenue Leakage Index, the median annual customer churn rate for HVAC contractors is 36% and for plumbing contractors is 50%. PE-backed platforms that deploy centralized retention programs can reduce churn to the 8-15% range, representing significant revenue protection on existing customer bases.
Get a complimentary churn benchmark for your portfolio. Understand exactly where revenue is leaking and how much you can recover.