ARCH×ServiceTitan

    The AI Marketing Layer for ServiceTitan

    Native integration. 5-minute setup. AI identifies at-risk customers, discovers new leads from property data, and automates campaigns—all synced back to ServiceTitan.

    What data syncs between Arch and ServiceTitan?

    Arch pulls your full customer dataset from ServiceTitan and enriches it with external property data, permits, and behavioral signals to power AI-driven campaigns.

    Customer Records

    Full customer database with contact details and service addresses

    Service History

    Complete job history, equipment installed, and maintenance records

    Membership Status

    Agreement types, renewal dates, and lapse patterns

    Revenue Data

    Job revenue, estimate values, and lifetime customer value

    Technician Notes

    AI reads tech notes to find cross-sell opportunities

    Campaign Attribution

    Results flow back into ServiceTitan for closed-loop reporting

    Arch vs. ServiceTitan Marketing Pro

    Arch is not a replacement for Marketing Pro. It's an AI intelligence layer that adds churn prediction, external lead discovery, and holdout testing on top of your ServiceTitan data.

    Capability
    Arch
    Marketing Pro
    AI churn prediction
    —
    External lead discovery (permits, property data)
    —
    Holdout testing with statistical significance
    —
    Direct mail automation
    —
    Cross-sell intelligence from tech notes
    —
    Email campaign execution
    Native ServiceTitan integration
    Industry churn benchmarks
    —

    Frequently Asked Questions

    How does Arch integrate with ServiceTitan?

    Arch connects to ServiceTitan via a native integration available in the ServiceTitan Marketplace. Setup takes approximately 5 minutes. Once connected, Arch automatically syncs customer data, service history, membership status, and technician notes to power AI-driven marketing campaigns.

    Is Arch available in the ServiceTitan Marketplace?

    Yes, Arch is available in the ServiceTitan Marketplace. Contractors can find and install Arch directly from their ServiceTitan dashboard. The integration is officially certified by ServiceTitan.

    What data does Arch pull from ServiceTitan?

    Arch syncs customer records, service history, job details, membership/agreement status, technician notes, estimate data, and revenue information. This data powers AI models that predict churn, identify cross-sell opportunities, and score leads.

    Is Arch better than ServiceTitan Marketing Pro?

    Arch and ServiceTitan Marketing Pro serve different functions. Marketing Pro is a campaign execution tool for customers already in your CRM. Arch is an AI revenue intelligence layer that identifies which customers are at risk of churning, discovers new leads using external property data and permits, and proves campaign ROI with holdout testing. Arch layers on top of ServiceTitan, not as a replacement for Marketing Pro.

    How long does it take to set up Arch with ServiceTitan?

    Initial setup takes approximately 5 minutes. You authorize the connection from your ServiceTitan dashboard, and Arch begins syncing data immediately. Full historical analysis and first campaign recommendations are typically available within 48 hours.

    Connect Arch to ServiceTitan in 5 Minutes

    See how Arch layers AI intelligence on top of your ServiceTitan data to find new leads, prevent churn, and prove ROI.